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Cookies Policy

Last updated: August 19, 2026

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies help us tailor our website to your needs and improve our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • cookiesAccepted: Stores your cookie consent preference
  • Session cookies: Maintain your session while navigating the site

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • selectedService: Remembers your selected service when navigating between pages
  • bookingData: Temporarily stores booking information for confirmation page

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

  • Page visit tracking
  • Time spent on pages
  • Navigation patterns

Third-Party Cookies

In some cases, we use cookies provided by trusted third parties. These may include analytics services that help us understand website usage and improve user experience.

Local Storage

In addition to cookies, we use local storage technology to store certain preferences and data on your device. This includes:

  • Cookie consent status
  • Form data for booking confirmation
  • Service selection preferences

Local storage data remains on your device until explicitly cleared through your browser settings or by our website's functionality.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some features of our website may not function properly.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Accept all cookies
  • Notify you when a cookie is issued
  • Refuse all cookies

Browser-Specific Instructions

Google Chrome: Settings → Privacy and security → Cookies and other site data

Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Cookie Banner

When you first visit our website, you will see a cookie banner informing you about our use of cookies. You can choose to accept or reject non-essential cookies. Your preference will be stored and the banner will not appear again unless you clear your browser data.

Withdrawing Consent

If you have previously accepted cookies but wish to withdraw your consent, you can do so by clearing your browser cookies and local storage. The next time you visit our website, the cookie banner will appear again, allowing you to make a new choice.

Cookie Duration

Different cookies have different lifespans:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until they expire or you delete them

Updates to This Policy

We may update this cookies policy from time to time to reflect changes in technology, legislation, or our business operations. We will notify you of any significant changes by posting the updated policy on our website.

More Information

If you have questions about our use of cookies or other technologies, please contact us at [email protected]

Disabling Cookies

Please be aware that if you disable cookies, some features of our website may not function as intended. Specifically:

  • You may need to re-enter information on forms
  • Service selections may not be remembered
  • Your cookie consent preference will need to be set again on each visit

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Contact

Hull, United Kingdom

[email protected]

Services provided are not a substitute for veterinary medical care. Individual results may vary based on pet temperament and condition. Always consult your veterinarian regarding your pet's health needs.

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